Two Ways to Access SiteGround Webmail with Screenshots

Note: After a long time, I’ve stopped recommending SiteGround in favor of NameHero. It wasn’t an easy decision, but I stand by it. Renewal costs, and the recent changes to cPanel were some of the reasons. Here’s a detailed explanation for why SiteGround is no longer my preferred web host.

SiteGround hosting comes with built-in e-mail access with all its plans. Each has its own quota and limitations. Here a comparison of allotted mailbox resources with each plan:

SiteGround Webmail Plan Comparison
SiteGround Webmail Features

Here’s a link with the complete list of plans along with the appropriate SiteGround coupon for maximum discounts on hosting. You can access SiteGround webmail in two ways. Directly via a special link, or with cPanel. In this tutorial, I’ll show you how to do both.

Step 1: Make Sure You’ve Created an E-mail Account!

To send and receive messages from SiteGround webmail, you have to set up an e-mail ID first. To do this, log into cPanel using any one of these URLs:

Replace “” with the name of your site or domain. These are the cPanel login details for most major hosting providers (except for GoDaddy – there’s no direct URL for that).

Once you’ve logged into cPanel, scroll down to the “Mail” section and click “Email Accounts” as shown here:

Email Accounts in SiteGround cPanel
Email Accounts in SiteGround cPanel

On the following screen, create an e-mail account and fill in the details:

Create a SiteGround Webmail Account
Create a SiteGround Webmail Account

SiteGround imposes pretty strong restrictions on the password strength. So make sure it’s got letters, numbers, a couple of special characters, and you should be fine! Click “Create Account” to complete the process.

Now you’re ready to send and receive e-mail from this e-mail ID.

Step 2: Logging in to SiteGround Webmail Through cPanel

The first (and most straightforward) way to access SiteGround Webmail is from within cPanel itself. You’re already there after creating an e-mail account in Step 1 anyway. In the same “Mail” section, click the “Webmail” icon as shown here:

Webmail Icon in cPanel
Webmail Icon in cPanel

Now you’ll come to a page where you click a link to log in. Since you’ve already supplied your credentials to cPanel when you logged in the first time, you don’t need to do it again here. The first time you visit, you’ll be presented with a choice of SiteGround webmail clients. Choose one of them as the default:

Set Webmail Client as Default
Set Webmail Client as Default

I personally always choose Horde since that’s what I’m familiar with. But you can select another if you like. After that, click the main icon and you’ll be logged in to your SiteGround webmail account!

Log In to SiteGround's Webmail
Log In to SiteGround’s Webmail

You can see that I’ve already sent myself an e-mail to “” for purposes of this tutorial and I’ve received it in my inbox.

Horde E-mail Client
Horde E-mail Client

So that’s method 1. Now let’s look at method 2.

Step 3: Logging in Directly to Webmail without cPanel

We can also access SiteGround webmail through a special URL that’s linked to our domain name. Here it is:

Replace “” with the name of your site or domain. For example, here I’m accessing my webmail account through the browser:

Access Webmail Directly
Access Webmail Directly

Now you’ll be asked to log in to webmail. SiteGround requires you to access it with the e-mail ID and password that we set up in Step 1. This is why step 1 is so important! Without an e-mail ID, you can’t log in directly to SiteGround webmail.

Enter your E-mail Credentials
Enter your E-mail Credentials

Supply the credentials you created in step 1 and you should be through! You can now send and receive e-mails just like in Step 2.

Which One Should You Use?

Well, obviously if you’ve already logged into cPanel for some reason it’s easier to just click “Webmail” from the dashboard. But if you want to access it directly from somewhere else, then the second method is easier.

Just keep in mind that method 2 requires e-mail and password authentication whereas method 1 just requires your regular cPanel and password credentials. Obviously, if you have a number of SiteGround webmail accounts for different people, you don’t want to give them access to cPanel! So method 2 is ideally suited in that scenario.

I hope you found this short tutorial useful!

Leave a SiteGround Review!

Help others by leaving a review for SiteGround web hosting. It’ll appear on my SiteGround review page.

Rated 3.7 out of 5
3.7 out of 5 stars (based on 3 reviews)
Very good0%

Will not go elswhere

Rated 5 out of 5
February 15, 2021

I’ve tested many hosts (Dreamhost, GoDaddy, OVH..) but since I tried SiteGround I found the perfect balance between performance, support and advanced tools: a strict resource usage policy on shared hosting (guarantees your server doesn’t get overloaded by others), WP caching tools works great, and the new Cloud plans based on Google Cloud are just heaven! Amazing performance and the new site tools (even if it took a while to get used to from cPanel and WMH), makes managing and selling hosting to my customers really easy.
As said by others, the 24-7 support staff is very qualified. I never had a downtime in 5 years! (had so many with other hosts!). Worth every penny for my use, thank you! I know Kinsta is amazing too (also based on Google Cloud now), but plans are more expensive.


Siteground Hype

Rated 1 out of 5
November 1, 2020

Cannot backup over 5gb, plans change without notice (have been with them a decade now) Going backwards. Fee increases are large. Costs are large and you get nothing for being a long time customer. They themselves appear to tell you – move on.


Customer service has never let me down

Rated 5 out of 5
February 25, 2020

I’ve been hosting with SiteGround since 2012. Over the years, I’ve had problems with SSL, complex configuration issues, and even in one instance, hackers DDoSing my site. In each instance, SiteGround customer service has been there for me via live chat and tickets. The knowledge of the support staff is amazing!

About Bhagwad Park

I've been writing about web hosting and WordPress tutorials since 2008. I also create tutorials on Linux server administration, and have a ton of experience with web hosting products. Contact me via e-mail!

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