Is SiteGround Too Expensive? Is it Worth it?

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SiteGround is definitely more expensive compared to the other big names in hosting. It might not seem that way when you look at the prices on their shared hosting page, but that’s because they have deep discounts. But once the first billing cycle is over, you pay the full price of the hosting which can come as a major shock if you’re not prepared for it. So is SiteGround too expensive?

Yes, and no.

SiteGround IS More Expensive – That’s True

If you look at the table of prices between the three major hosting providers, you’ll see that SitGround is the most expensive of them all:

Shared Hosting Pricing
Web Host
Basic Price
Hostgator$2.58/m
SiteGround$3.95/m
Bluehost$3.95/m

And that’s after the discounts. Once you start paying full price, SiteGround costs almost double! Also, SiteGround doesn’t have coupons as Hostgator does, so you’re stuck with the standard discounts and not much choice. Their 70% discount on GrowBig offers pretty phenomenal cost savings, but when you start paying full price, you have to ask yourself if it’s worth it.

So what makes SiteGround so special? What do they offer in return?

1. Shared Hosting Account Isolation: More like a VPS

All web hosts oversell their servers. It’s how they’re able to keep costs so low – the assumption that not everyone will use their web hosting resources to the max. And it works for the most part. The problem is that you’ll often face slowdowns because of someone else misbehaving on your server. Maybe they’re running a long, intensive database script, or doing some CPU heavy work. As a result, your account will suffer. Even though web hosts try and dole out resources equally, it doesn’t always work. This is a major drawback of shared hosting in general.

SiteGround is different.

SiteGround utilizes what it calls “Hive” technology to essentially isolate accounts from each other. This way, shared hosting with them becomes a lot more like a VPS. Indeed, their GoGeek plan is pretty much a VPS in its own right. In addition, SiteGround is much more transparent than others about their shared hosting limits, right down to the number of CPU cycles and script executions.

With such account isolation, comes a higher price for hosting. Because it’s not vanilla shared hosting anymore. It’s low-key VPS hosting.

2. Customer Service

I tell you this – you don’t really appreciate good customer support until you need it. And that becomes a “make or break” moment.

If you look at the cost breakdowns for shared hosting, you’ll see that customer service forms the biggest chunk of expenses. Which is why SiteGround is on my list of hosting providers with the best customer support, along with Liquid Web.

SiteGround takes particular pride in the quality of its support reps. My experience with them since 2014 has been nothing but top notch. Once my Let’s Encrypt certificate expired because of an obscure issue regarding wildcards, and the customer rep on live chat was able to fix it immediately within 5 minutes. It was an awesome demonstration of how good their support is.

The amount of training and recognition that SiteGround provides to its staff goes way above and beyond that of any other shared hosting provider. It’s the single biggest reason for their increased hosting costs, and for a serious business, it’s well worth it in my opinion.

3. Value Added Features That Would Cost You Elsewhere

SiteGround provides a bunch of services for free that would otherwise cost you a bundle of money, were you to purchase it from somewhere else as a service.

Backup is one such service. For example, if you purchase CodeGuard with Hostgator, it can cost you a cool $100 a year just for 5GB! But SiteGround provides automatic backup and restore at no charge for all their accounts. Which is why they’re on my list of free alternatives to CodeGuard.

Another example is SiteGround’s dynamic caching. Through their “SuperCacher” module in cPanel, SiteGround allows you to switch on the caching of dynamic HTML pages. This results in a massive boost to your server responsiveness since it doesn’t have to generate fresh pages from scratch each time someone visits it.

Other web hosts provide server caching as well, but almost never with a regular shared hosting plan. Hostgator for example, offers dynamic caching with their WordPress hosting plan, which is a bit more expensive than their regular shared hosting.

Other value-added features like staging, give SiteGround the edge when factoring the total cost of ownership of a website.

Bottom Line

Yes, SiteGround costs more than their competitors – in some cases, a lot more. But most of the time, it’s worth it when you factor in the fact that they use account isolation, have excellent customer service, and provide you with additional features for free for which others charge extra.

So if you’re serious about your website hosting, and need solid reliability, SiteGround is a damn good choice to make.

About Bhagwad Park

I've been writing about web hosting and WordPress tutorials since 2008. I also create tutorials on Linux server administration, and have a ton of experience with web hosting products. Contact me via e-mail!

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