NameHero vs SiteGround: A Difficult Choice

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While SiteGround has amazing features, NameHero has lower prices, a unique architecture, and cool functionality. These two web hosts are not easy to compare because they’re both unique and try different things. Here’s a detailed comparison between the two.

Table of Contents:

NameHero vs SiteGround: Pricing

When it comes to prices, NameHero wins hands down. SiteGround is expensive by the standards of the web hosting world, and many customers have expressed sticker shock when they receive their first bill at full price. NameHero’s costs on the other hand, are much more reasonable.

Here’s the best NameHero discount you can get at the moment:

And this is the best SiteGround deal:

Here’s a complete list of SiteGround discounts for all their plans.

Free Domain with NameHero

To make matters even clearer, NameHero provides a free domain with all hosting plans longer than one year, whereas SiteGround does not. This, coupled with the lower prices, makes NameHero a much more attractive option if price is your primary concern between the two

Winner: NameHero

Features Comparison

SiteGround has a bunch of cool features that aren’t available on other hosts such as:

  • One-click staging
  • 30 days worth of backups (starting from the GrowBig plan)
  • White label access to the dashboard for your clients
  • Collaboration access to the dashboard

NameHero on the other hand, has its own unique features like:

  • Automatic malware scanning and removal with Immunify360
  • Automatic patching of applications once vulnerabilities are exposed
  • Leech protection for additional security
  • One-click staging

On the whole however, SiteGround has more features than NameHero. This is an advantage, and its biggest selling point.

Winner: SiteGround

Architecture Comparison

Both SiteGround and NameHero have customized architectures instead of just the raw LAMP stack found on most web hosts. SiteGround uses a tuned CentOS installation with a NGINX reverse proxy and Linux containers.

NameHero on the other hand, differs more dramatically. It uses the LiteSpeed web server instead of Apache, which really shakes things up. LiteSpeed outperforms Apache in a number of ways, and provides features out of the box that Apache does not – like server level caching.

Winner: NameHero

Server Caching

This feature is so important, that I’ve dedicated a separate section to it. Both NameHero and SiteGround offer server level caching of pages which drastically improves performance. SitGround’s caching service is called “SuperCacher”, and NameHero offers it out of the box because of LiteSpeed.

The difference however, is that SiteGround offers caching starting only with its GrowBig plan. The basic “StartUp” plan only caches static files on the NGINX reverse proxy. NameHero on the other hand, offers server caching on all its plans. Both hosts require you to install a plugin on something like WordPress, but the heavy lifting is done by the server.

Without server caching, you’ll need to install a plugin like W3 Total Cache, WP Super Cache, or WP Rocket Cache, which slows down your site since its not a native solution. You can read more on my detailed article on server caching.

Winner: NameHero

Data Center Locations

SiteGround wins this round easily due to the presence of its Singapore data center. There are currently four:

  • Chicago, US
  • Amsterdam, NL
  • London, UK
  • Singapore

NameHero has the following datacenters on two continents:

  1. Lansing, Michigan
  2. Phoenix, Arizona
  3. Amsterdam, EU

In fact, NameHero only recently opened a new data center in Europe, which means they’re growing fast. Here’s hoping they add a new one in Asia soon!

Winner: SiteGround

Dashboard

Ever since cPanel changed its licensing structure, SiteGround has been slowly moving away from cPanel and started leaning on its own custom solution. You can see my review of the new SiteGround interface. It’s pretty good and much snappier than cPanel.

However, if you’re used to cPanel, it’s obviously a disadvantage. But I don’t think you should base your purchase decision off of it. NameHero continues to offer cPanel, and they’re even branching out and offering interfaces like InterWorx.

Winner: Tie

Customer Service

This one is tough. SiteGround puts a lot of effort into its customer service, and trains its reps thoroughly. Whenever I’ve contacted them, I’ve always received excellent service. It gets even better on the GoGeek plan where you receive the highest level of service and access to Tier IV technicians.

NameHero’s approach to customer service is different. As a smaller web host, they don’t have to deal with the volumes that SiteGround contends with. As a result, their interactions are a lot more personal. The CEO Ryan Gray often responds to blog post comments, and on Youtube videos. You’ll see that NameHero’s customer service is a lot more intimate.

If you read forum reviews, a lot of customers say they stick with NameHero because of the customer service. This results in them having a lot of long term customers who are almost like family. As NameHero grows in size, I don’t know how much longer this can last, but right now, that’s what it’s like!

Winner: Tie

Bottom Line

Both NameHero and SiteGround are amazing web hosts that approach their services differently. NameHero is cheaper, and focuses on its unique LiteSpeed architecture and personalized customer service. SiteGround is the “Apple” of the web hosting world, and has an array of features that “just work” – albeit at a price.

About Bhagwad Park

I've been writing about web hosting and WordPress tutorials since 2008. I also create tutorials on Linux server administration, and have a ton of experience with web hosting products. Contact me via e-mail!

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