NameHero vs Hostgator – NameHero is Better

Table of Contents

NameHero vs Hostgator: Price

The NameHero discount ranges from 70% off to 55% off depending on the season, but Hostgator’s pricing is more stable. A special Hostgator flash sale has elevated discounts that last only for a few days and happens three or four times each year. But NameHero’s discount percentages are higher than Hostgator’s.

Here’s a table comparing the discounted and renewal prices of the two:

You can see that Hostgator’s prices are lower than NameHero’s. Because of the added costs of LiteSpeed hosting, backups, and security, NameHero can’t afford to keep its baseline price as low as Hostgator. It also has additional charges from customer service and high-end servers. NameHero isn’t chasing the lowest prices, but it’s still in the same ballpark range as Hostgator.

NameHero vs Hostgator Price Ratings

NameHero Price Rating: 4/5 ★★★★☆
Hostgator Price Rating: 5/5 ★★★★★

Winner: Hostgator

NameHero vs Hostgator Features

NameHero is more sophisticated than Hostgator, thanks to the LiteSpeed webserver, free backups, security, and SSD drives. However, Hostgator wins solely on price. Here’s a comparison of their features:

NameHero vs Hostgator: LiteSpeed vs Apache

NameHero has out-of-the-box server-side caching for all major platforms like WordPress, thanks to the fantastic LiteSpeedwebserverr. While it needs a plugin, the server does the heavy lifting instead of your site. Here’s an in-depth article on what LiteSpeed is.

On the other hand, HostGator doesn’t offer server-based caching on its regular plans. The only package where it’s available is on the Hostgator WordPress packages, which are more expensive. But even Hostgator’s WordPress plans don’t use LiteSpeed.

Instead, Hostgator uses ordinary Apache servers because it’s free, and LiteSpeed is a licensed product that increases hosting costs. And since Hostgator’s pricing strategy relies on low-cost hosting, they can’t afford a premium product like LiteSpeed.

NameHero vs Hostgator Features Ratings

NameHero Features Rating: 5/5 ★★★★★
Hostgator Features Rating: 3/5 ★★★☆☆

Backups: NameHero is Much Better

Hostgator’s backups are terrible. They take random weekly backups, and you need to raise a ticket to restore them. Compared to this, NameHero backups are excellent and free, with both weekly and nightly backups that you can restore with a button click from the cPanel dashboard. There’s no need to raise a customer request, and there’s no limit on the number of times you can restore your site.

Even better, NameHero stores its backups off-site. So if something happens to the server, your backups are safe. However, on Hostgator, you need to purchase the CodeGuard add-on for backups. Honestly, I’m CodeGuard isn’t worth it, and there are many great alternatives like DropMySite.

NameHero vs Hostgator Backup Ratings

NameHero Backup Rating: 5/5 ★★★★★
Hostgator Backup Rating: 1/5 ★☆☆☆☆

Winner: NameHero by a mile.

Malware Scanning

NameHero has real-time malware scanning for free. As a result, NameHero is more secure and requires fewer add-ons than Hostgator. NameHero partners with Imunify360, and you can access the Imunify360 plugin on cPanel. It automatically scans your installations for the latest malware and scrapes it from your site if it finds any.

Compared to this, Hostgator hosting has no such features – you have to purchase an additional package called SiteLock. And even that’s not very good – there are much better SiteLock alternatives.

NameHero vs Hostgator Security Rating

NameHero Security Rating: 5/5 ★★★★★
Hostgator Security Rating: 1/5 ★☆☆☆☆

Winner: NameHero

Storage Drives Comparison

Unfortunately, Hostgator doesn’t use SSD drives. There are good reasons for this since it allows them to offer “unlimited” storage. But NameHero has unlimited SSD storage too!

For example, many web hosts like Bluehost have limited SSD storage for their basic plans. NameHero even has NVMe web hosting, which results in blazing fast speeds. NVMe drives are rare, and other providers include InMotion Hosting and A2 Hosting.

NameHero vs Hostgator Storage Rating

NameHero Storage Rating: 5/5 ★★★★★
Hostgator Storage Rating: 2/5 ★★☆☆☆

Winner: NameHero

NameHero vs Hostgator: Customer Service

NameHero’s customer service is more personal compared to Hostgator. While the latter outsources its customer service, NameHero ensures that all its customer reps are in-house. The CEO, Ryan Gray, is actively involved in servicing the community. He comments on blogs, makes Youtube videos, and is a frequent participant in web hosting forums.

On the other hand, HostGator suffers from the curse of corporatization, and the EIG acquisition made it worse. So with Hostgator, you’re dealing with a faceless behemoth, whereas with NameHero, it’s a lot more personal. Despite that, Hostgator customer support isn’t that bad.

NameHero vs Hostgator Customer Service Rating

NameHero Customer Service Rating: 5/5 ★★★★★
Hostgator Customer Service Rating: 3/5 ★★★☆☆

Winner: NameHero

Data Center Locations Comparison

NameHero has data centers on two continents. Two in the US and one in the EU

NameHero Data Centers:

• Lansing, Michigan
• Phoenix, Arizona
• Netherlands, EU

Hostgator is a US-based hosting company. It has two data centers in the US:

Hostgator Data Centers:

• Houston, Texas
• Provo, Utah

Given that NameHero has a data center in Europe and two locations in the US, it’s objectively better than Hostgator. The drawback is that there’s no NameHero Asia data center.

NameHero vs Hostgator Customer Service Rating

NameHero Data Center Rating: 3.5/5 ★★★☆☆
Hostgator Data Center Rating: 2/5 ★★☆☆☆

Winner: NameHero

Bottom Line: NameHero is Better

Apart from a slightly lower price, there’s no reason to pick Hostgator over NameHero. The latter has more features, better customer service, and lower long-term hosting costs, and it’s not even a close call.